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UK Delivery Information.

We now offer FREE STANDARD DELIVERY on all orders over €49  to Ireland & Northern Ireland

For EU orders shipping costs are calculated by weight and will automatically show at time of checkout dependent on destination postcode or country entered

We aim to have all products in stock and ready for immediate shipping however if your order is out of stock we will endeavour to contact you immediately with an expected delivery date.

Once the goods have left us, you will be notified by email and your order should be with you within 1-3 working days (Ireland) , up to 7 working days Europe depending on the day of the week the order is shipped on.

All orders shipped within the Island of Ireland are shipped via DPD couriers.

As part of the delivery service provided by DPD couriers , if you have provided us with a mobile telephone number , you will receive a text message the morning of your delivery with an approximate delivery time.

Channel Islands - Jersey

Shipments to Jersey are charged without VAT -

Shipments will be sent using Incoterm20 DAP for customs purposes

Delivery  costs paid, customs clearance costs, customs duties and taxes unpaid – the sender pays for freight only, the customer bears all other costs.

Vat , Duties and GST if applicable , will need to be paid to the courier on behalf of customs before delivery
 

UNITED KINGDOM (Mainland) Excluding Scottish Highlands, Channel Islands & Isle of Man

All our United Kingdom orders are shipped via GLS couriers and tracking numbers are sent after your order is shipped.

Due to UK leaving the EU on the 1st January 2021 and becoming a third country for customs purposes 

Shipping a parcel to the UK from our warehouse in Ireland is no longer a simple matter .

We have no choice but to pass on charges that are now in effect, to be able to continue to process parcels for delivery to the UK

As of 1st January 2021 the following changes have come into effect 

Included in the delivery charge ,is an additional courier handling fee and Export and Import customs administration fees of €1.50 per order

This fee includes

Additional courier handling surcharge

Irish Export customs declaration fee

UK Customs Import declaration fee (Currently not been applied )

All orders up to a basket value of €150.00 Euro will be charged at the UK Vat rate of  20% but are not subject to import duty

This along with the delivery charge will mean orders up to a value of €150.00 reaching the UK will be Vat Duty and Customs cleared with no additional charges for you to pay when the parcel is delivered .

For orders with a basket value over €150.00 ,

The delivery charges and customs administration fees stay the same , but once the basket value exceeds €150.00 the 20% UK VAT is automatically removed from the invoice .

When your parcel arrives in the UK it will be subject to inspection by HMRC Customs , they will place a valuation on the parcel to determine the amount of  UK Vat and any necessary import duty which could be as much as 8% (estimated)  which you will have to pay to them before the courier will be allowed to deliver the parcel . 

 

***Important note***

The delivery charge for orders over €150.00 DOES NOT INCLUDE Import duty or vat charges which may be applied , this is the customers responsibility to pay local taxes .

 

 

 

 

 

 

 

SHIPPING OUTSIDE OF EUROPE

Unfortunately we cannot ship outside of the European Union at this time.

Please note importation restrictions may apply for certain products to certain countries.

Please contact us at info@holisticpet.ie for distributor contact information for your country.

          Ireland Sales Telephone Sales 045 890 557 UK/NI 0333 344 6540              

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Sole distributor in the UK & Ireland for Hokamix & grau natural supplements