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Oralade HYDRATE + Advanced hydration drink for dogs

Oralade HYDRATE + Advanced hydration drink for dogsFrom:  €5.00

Oralade HYDRATE + Advanced hydration drink for dogs


Proflax Bone & Joint Superfood Supplement for Dogs

Proflax Bone & Joint Superfood Supplement for DogsFrom:  €18.50

 
Bone & Joint is a 100% natural daily superfood supplement which cares for bone, joint and ligament health whilst providing those essential '5 a day' nutrients to help to keep your dog in the best of physical and emotional health. 
 
Ideal for active, working or older dogs or those recovering from bone/joint/ligament injury or operation
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Oralade HYDRATE + Advanced hydration drink for dogs

Oralade HYDRATE + Advanced hydration drink for dogsFrom:  €5.00

Oralade HYDRATE + Advanced hydration drink for dogs

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Hokamix Mobility (Joint +) Powder

Hokamix Mobility (Joint +) PowderFrom:  €50.00

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HOKAMIX Mobility ( Joint +) Powder
Herbal mixture in powder form, optimizes Joint movement

Trink Gelatine with Biotin

Trink Gelatine with BiotinFrom:  €17.50

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Green Lipped Mussel Powder

Green Lipped Mussel PowderFrom:  €22.50

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Green Lipped Mussel Powder

Glycofit

GlycofitFrom:  €19.00

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Hokamix Mobility (Joint +) Tablets

Hokamix Mobility (Joint +) TabletsFrom:  €31.00

Hokamix Joint Plus Tablets

  

Returns Policy

Returns Policy

CANCELLATION BEFORE DISPATCH

Our aim is to package and dispatch the goods within 48 hours of receiving an order. If you wish to cancel an order within this time frame please contact us by email from our contact page.

If the goods have not been dispatched then we will cancel your order and refund the invoice value. Confirmation of this refund will be emailed to you. For orders that have been dispatched please follow our returns policy. If you refuse to accept the delivery we will charge you for the return postage cost to us.

RETURNING UNWANTED GOODS

In accordance with the Distance Selling legislation, we are happy for you to return unwanted goods within 7 days from date of delivery so long as they are returned in an unused new condition with the original packaging, the original invoice and a completed returns form. Please note it is the customer's responsibility to ensure the goods are returned safely to us and the customer must pay postage costs.
Upon receiving the return goods we will issue a refund to your credit card/method of payment for the invoice value. To obtain a return form contact us by email.

RETURNING FAULTY GOODS

If you discover the goods you have purchased to be faulty upon receiving your order, please contact us at once by email so we can resolve the issue as quickly as possible.

All goods sold are covered by the standard manufactures warranty against faulty materials or poor workmanship. The manufacturer’s warranty will not cover damage due to misuse, accidental damage or wear and tear.

Faulty goods must be returned with proof of purchase and returns form. We will endeavour to resolve the issue upon receipt of the faulty goods by either replacing the product with a new or equivalent model or a refund for the original invoice value to your credit card/method of payment.

UNSUCCESSFUL DELIVERY

In the event your order has not been successfully delivered ,due to incomplete address ,email, or telephone information  or has not been collected by the customer  , and is returned to us by the courier ,

The customer is responsible for ALL original and return  shipping charges.

Upon receiving the returned goods we will issue a refund to your credit card/method of payment for the invoice value , less the original and return shipping charges

 

 

RETURNS STEP BY STEP PROCESS

Inform us that you wish to return the goods and clearly state the type of return in the email i.e. Refund or Faulty. We will send you a returns form by email.

Complete the returns form and print a copy to go along with the returning goods and place inside the returning box.

If at all possible use the original delivery box or obtain a new box (at your own expense). We would ask you not to write, label or tape the retail packaging when returning unwanted purchases. If this happens, it will influence your refund claim.

Make sure to firmly pad the returning goods to avoid damage in transit.

Tape the box securely and clearly mark our return address on the outside of the box. If you are using the original box, please make sure to remove  your delivery address.

Organise shipping for the returning goods and retain a receipt from the courier company as proof of postage, as unfortunately we will not be able to accept responsibility for packages lost in transit.

OUR RETURNS ADDRESS

Holistic Pet Products
Ballintine
KIlmeague
Co. KIldare
Ireland

Tel: 045 890557

Featured Reviews
Rating:  
Hokamix Joint +
Thursday, 27 September 2018  |  Dave

Got my product in super speedy time and WOW, how can something work so fast. I had my dog on Grau Green Lipped Mussel Powder but this is like Super Formula 1 powder, from a dog having problems jumping up and down , steps and stairs, its taken years off him. 13 1/2 year old cocker to I reckon 9 year old version . Is there a human version so I can take LOL


Rating:  
Wet food
Friday, 14 September 2018  |  Tracy

This is one of the best wet food i have found. I have a very fussy eater and he cleared his plate every time with every flavour.


Rating:  
Fantastic
Tuesday, 4 September 2018  |  John

Quality dog food as always. My Dog Budd, absolutely loves it ,


Rating:  
Hokamix Joint +
Monday, 1 May 2017  |  Keith

I have purchased this product and others like it from Holistic Pet Products over the last year and have rarely come across a better company to deal with. They follow up with the customer if any doubts about deliveries and product does be with me in no more than 3 days. Excellent service and will continue to use them.

Customer Feedback

Just to say a big "Thank you, Kevin" for dealing with my order (placed at Crufts on Friday 8th) with such efficiency.

Your confirmation email and tracking information was extremely helpful and It arrived (directly from Germany) promptly and safely on Monday 18th.

My two Airedales have been on Hokamix since I discovered it at Crufts several years ago.

They are now 14 and a half, and 14 years old and they both still in great condition !! Wonderful.

Susan

20/03/19

 

Thank you for supplying me with my first order from your company 

The product is amazing and the service by your company

was outstanding and will definitely be reordering 

I will definitely be recommending yourselves to others 

Many thanks

Fearn 

21/02/2019

 

Hi, very happy with your service. Easy to order and very quick to arrive, well packaged.Only begun to use product so too soon to tell again about it only dog likes it,

Anne

12/1/2019

 

Thank you Kevin for all your advice.I ordered Hokamix Forte and K1 Miracle Coat and the speed of the delivery was excellent. Have been using Hokamix for 2 weeks now and Brena loves it and licks her bowl clean. Her thighs were really bald but I can now see the hair beginning to grow so I am delighted. Have started to add K1 miracle coat and the Velcote so will keep you updated.Thanks again.

Libby

29/01/2018

 

I found the order process very easy and straightforward and the delivery was quick and efficient.

Stephen

12/01/2018

Very happy with the service - always prompt delivery and a good food for the dogs. 

Delighted with the little gifts that came with my Xmas order too!

Susan 26/12/17

Holistic Pet Products offer an excellent range of Natural holistic products for dogs and pets. They have a genuine interest in choosing the correct product for your pet and will explain to you how the ingredients work best for your dog.

Holistic Pet Products processed my order  within a day or so.. very happy with the delivery time 

Their products really work and not only treat a certain condition but also treats the general well being of the dog.

I am delighted to recommend Holistic Pet Products to my friends and colleagues. 

Denise 10/7/2017

 

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          Ireland Sales Telephone Sales 045 890 557 UK/NI 0333 344 6540              

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Sole distributor in the UK & Ireland for Hokamix & grau natural supplements