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Oralade HYDRATE + Advanced hydration drink for dogs

Oralade HYDRATE + Advanced hydration drink for dogsFrom:  €5.00

Oralade HYDRATE + Advanced hydration drink for dogs


Proflax Bone & Joint Superfood Supplement for Dogs

Proflax Bone & Joint Superfood Supplement for DogsFrom:  €18.50

 
Bone & Joint is a 100% natural daily superfood supplement which cares for bone, joint and ligament health whilst providing those essential '5 a day' nutrients to help to keep your dog in the best of physical and emotional health. 
 
Ideal for active, working or older dogs or those recovering from bone/joint/ligament injury or operation
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Hokamix Mobility (Joint +) Powder

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Herbal mixture in powder form, optimizes Joint movement

Glycofit

GlycofitFrom:  €19.00

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Glycofit

Best Seller
Green Lipped Mussel Powder

Green Lipped Mussel PowderFrom:  €22.50

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Green Lipped Mussel Powder

Trink Gelatine with Biotin

Trink Gelatine with BiotinFrom:  €17.50

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Oralade HYDRATE + Advanced hydration drink for dogs

Oralade HYDRATE + Advanced hydration drink for dogsFrom:  €5.00

Oralade HYDRATE + Advanced hydration drink for dogs

Hokamix Mobility (Joint +) Tablets

Hokamix Mobility (Joint +) TabletsFrom:  €31.00

Hokamix Joint Plus Tablets

  

GDPR Policy

The General Data Protection Regulation (GDPR) comes into effect on 25 May 2018.

This document sets out our activities related to the data our customers provide to us.

  1. We are Mary Gallagher t/a Holistic Pet Products whose registered office is Ballintine , Kilmeague , Co Kildare , Republic of Ireland. Vat Registration number IE5433926Q
  2. We collect data from customers in order to deliver their orders and to issue correctly addressed invoices.
  3. We hold names, phone numbers, email and postal addresses.
  4. We do not hold age, credit card details, or bank account details (nor do we ever have sight of or have access to these)
  5. We do not pass on the data we have been given by customers to others, with the exception of our couriers (DPD , GLS) who need your contact information to complete deliveries.
  6. We use third parties to deal with payments (Sagepay , Elavon, and PayPal) and only they see credit card details. We do not see any card details.
  7. We retain invoices, which include invoice address and delivery address details, for six years, to comply with government revenue tax and VAT requirements.

Retention of information about you

When you place an order with us, you provide us with an invoice address, a delivery address and a contact name. You will also provide us with an email address and a phone number. We do not collect any other data from you than this. As we are required by law to retain invoices for six years, we also hold your data for that period.

When you pay for your order, you will be directed away from our site to a third party site which will either be (at your choice) Sagepay or PayPal. We do not have sight of or access to any current or historic details of any credit card, debit card or similar payment information so none is retained by us.

When we despatch your order we will send you an invoice by email or post. We are required by law to retain invoices for six years so we will maintain your name and address data for that period.

Our use of your data

We ask our customers to review the products they have bought and the quality of our service. We do this by sending an email to the address provided at time of order, about 7 days after delivery.

We not carry out any sales or marketing using the data provided by you when you placed your order. Nor do we supply your data to anyone else.

Under the GDPR (General Data Protection Regulation) in effect from 25th May 2018 , you, as a data subject have a number of rights which are detailed below.

Some of these only apply in specific circumstances and are qualified in several respects by exemptions in data protection legislation.

We will advise you in our response to your request if we are relying on any such exemptions.

 

  • Access to personal data: You have a right to request a copy of the personal information that we hold about you. Should you wish to make such a request, please see the Contact Us section for information on how to contact us.
  • You should include adequate information to identify yourself and such other relevant information that will reasonably assist us in fulfilling your request. Your request will be dealt with as soon as possible.
  • Correction of personal data: You can request us to rectify and correct any personal data that we are processing about you which is incorrect. We provide you with account settings and tools to access the information associated with your account.
  • Right to withdraw consent: Where we have relied upon your consent to process your personal data, you have the right to withdraw that consent.
  • To opt out of marketing, you can use the unsubscribe link found in the marketing communication you receive from us. For other marketing preferences, you can visit the customer login area when you log into your account or the "Contact Us" option within the relevant Service.
  • Right of erasure: (Right to be forgotten) Art.17 GDPR You can request us to erase your personal data where there is no compelling reason to continue processing. This right only applies in certain circumstances, it is not a guaranteed or absolute right.
  • Right to data portability: This right allows you to obtain your personal data that you have provided to us with your consent or which was necessary for us to provide you with our products and services in a format which enables you to transfer that personal data to another organisation. You may have the right to have your personal data transferred by us directly to the other organisation, if this is technically feasible.
  • Right to restrict processing of personal data: You have the right in certain circumstances to request that we suspend our processing of your personal data. Where we suspend our processing of your personal data we will still be permitted to store your personal data, but any other processing of this information will require your consent, subject to certain exemptions.
  • Right to object to processing of personal data: You have the right to object to our use of your personal data which is processed on the basis of our legitimate interests. However, we may continue to process your personal data, despite your objection, where there are compelling legitimate grounds to do so or we need to process your personal data in connection with any legal claims.
  • Rights relating to automated decision making and profiling: You have the right not to be subject to a decision which is based solely on automated processing (without human involvement) where that decision produces a legal effect or otherwise significantly affects you. This right means you can request that we involve one of our employees or representatives in the decision-making process. We are satisfied that we do not make automated decisions of this nature.
Featured Reviews
Rating:  
Hokamix Joint +
Thursday, 27 September 2018  |  Dave

Got my product in super speedy time and WOW, how can something work so fast. I had my dog on Grau Green Lipped Mussel Powder but this is like Super Formula 1 powder, from a dog having problems jumping up and down , steps and stairs, its taken years off him. 13 1/2 year old cocker to I reckon 9 year old version . Is there a human version so I can take LOL


Rating:  
Wet food
Friday, 14 September 2018  |  Tracy

This is one of the best wet food i have found. I have a very fussy eater and he cleared his plate every time with every flavour.


Rating:  
Fantastic
Tuesday, 4 September 2018  |  John

Quality dog food as always. My Dog Budd, absolutely loves it ,


Rating:  
Hokamix Joint +
Monday, 1 May 2017  |  Keith

I have purchased this product and others like it from Holistic Pet Products over the last year and have rarely come across a better company to deal with. They follow up with the customer if any doubts about deliveries and product does be with me in no more than 3 days. Excellent service and will continue to use them.

Customer Feedback

Just to say a big "Thank you, Kevin" for dealing with my order (placed at Crufts on Friday 8th) with such efficiency.

Your confirmation email and tracking information was extremely helpful and It arrived (directly from Germany) promptly and safely on Monday 18th.

My two Airedales have been on Hokamix since I discovered it at Crufts several years ago.

They are now 14 and a half, and 14 years old and they both still in great condition !! Wonderful.

Susan

20/03/19

 

Thank you for supplying me with my first order from your company 

The product is amazing and the service by your company

was outstanding and will definitely be reordering 

I will definitely be recommending yourselves to others 

Many thanks

Fearn 

21/02/2019

 

Hi, very happy with your service. Easy to order and very quick to arrive, well packaged.Only begun to use product so too soon to tell again about it only dog likes it,

Anne

12/1/2019

 

Thank you Kevin for all your advice.I ordered Hokamix Forte and K1 Miracle Coat and the speed of the delivery was excellent. Have been using Hokamix for 2 weeks now and Brena loves it and licks her bowl clean. Her thighs were really bald but I can now see the hair beginning to grow so I am delighted. Have started to add K1 miracle coat and the Velcote so will keep you updated.Thanks again.

Libby

29/01/2018

 

I found the order process very easy and straightforward and the delivery was quick and efficient.

Stephen

12/01/2018

Very happy with the service - always prompt delivery and a good food for the dogs. 

Delighted with the little gifts that came with my Xmas order too!

Susan 26/12/17

Holistic Pet Products offer an excellent range of Natural holistic products for dogs and pets. They have a genuine interest in choosing the correct product for your pet and will explain to you how the ingredients work best for your dog.

Holistic Pet Products processed my order  within a day or so.. very happy with the delivery time 

Their products really work and not only treat a certain condition but also treats the general well being of the dog.

I am delighted to recommend Holistic Pet Products to my friends and colleagues. 

Denise 10/7/2017

 

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          Ireland Sales Telephone Sales 045 890 557 UK/NI 0333 344 6540              

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Sole distributor in the UK & Ireland for Hokamix & grau natural supplements